Financials Module: Edit/Correct a Payment Amount Logged Towards an Obligation/Pledge
This process would be applicable if the incorrect Payment amount was entered and needs to be corrected.
How to Edit/Correct a Payment Amount Logged Towards an Obligation/Pledge:
Note: If your Cut Time Account is linked to a Payment Processor, you will need to contact your Payment Processor directly to make sure the Credit/Debit Card User is adjusted in addition to manually Updating their Cut Time Profile Ledger Details!
How to Adjust a Member's Financial Ledger
This would be the use case if the money is staying within the Student's Account.
- Within the Payments/Credits/Refunds section, click on the "Adjust" button of the Payment that you need to correct the amount of
- Once within the adjustment screen, you can correct the Payment Amount and add a Memo to record why this adjustment is being made.
- This change will then be reflected in the Payments/Credits/Refunds section, and the amount due in the Obligations/Debits section will also reflect this
*Note: If the Method of Payment was Credit, then the Credit Balance will reflect that adjustment.
Delete a Payment
*Note: If you need to delete a Payment, you can click "Delete". But be aware! Deleting Payments, will permanently Delete that Payment.